The 4 quadrants of the integration-responsiveness framework:

1. Operational Excellence: The Operational Excellence quadrant of the framework focuses on optimizing operations to increase efficiencies and reduce costs. Companies in this quadrant have a very tightly-controlled supply chain and focus on internal processes, such as production capacity management, inventory management, and logistics coordination. 2. Product Leadership: The Product Leadership quadrant of the framework emphasizes product innovation in order to gain and maintain a competitive advantage. Companies in this quadrant focus on research and development, product design, and market positioning. They are also proactive in introducing new products to keep up with the changing needs of customers. 3. Customer Intimacy: The Customer Intimacy quadrant of the framework is about providing an exceptional customer experience by building relationships and delivering tailored services or products. Companies in this quadrant market themselves as being customer-centric, and prioritize meeting customer demands with flexibility and speed. 4. Networked Enterprise: The Networked Enterprise quadrant of the framework emphasizes the use of technology to foster collaboration, both within the company and across its network of suppliers, customers, and other stakeholders. Companies in this quadrant are constantly looking for ways to maximize digital connectivity between various business functions, in addition to leveraging the internet-of-things and big data analytics to improve efficiency and customer responsiveness.