Customer care
We have gathered a rapid response support team that is able to assist you with any problem you could possibly have while using LearnOK
How we can help
Website use
Providing and receiving help, problems with interaction / communication with other users
Payment and refund
Processing your payments, getting a refund if you're not satisfied with our services
Troubleshooting
Security and confidentiality. Any technical issues regarding the usage of our website
Becoming a tutor
Becoming a member of our team to earn money as a tutor
Buying and selling textbooks
Any questions concerning putting an ad or buying a textbook from other person
Other issues
Any other questions and suggestions you might come up with while using LearnOK
You can reach us by
Support section on your account page
Use a direct ticket form to ask any questions
Email
We'll reply to your letter within 2-3 hours
These qualities make our support team members pleasant to work with
- Cooperative
- Competent
- Caring
- Polite
- Always willing to help
