Customer care

We have gathered a rapid response support team that is able to assist you with any problem you could possibly have while using LearnOK

How we can help

  • Website use

    Providing and receiving help, problems with interaction / communication with other users

  • Payment and refund

    Processing your payments, getting a refund if you're not satisfied with our services

  • Troubleshooting

    Security and confidentiality. Any technical issues regarding the usage of our website

  • Becoming a tutor

    Becoming a member of our team to earn money as a tutor

  • Buying and selling textbooks

    Any questions concerning putting an ad or buying a textbook from other person

  • Other issues

    Any other questions and suggestions you might come up with while using LearnOK

You can reach us by

  • Support section on your account page

    Use a direct ticket form to ask any questions

  • Email

    We'll reply to your letter within 2-3 hours

These qualities make our support team members pleasant to work with

  1. Cooperative
  2. Competent
  3. Caring
  4. Polite
  5. Always willing to help

With us, you can be sure that you will receive help anywhere, anytime

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